info@ambridgeceramics.com | 01765 607347

General Notice.

In using the services of Ambridge Ceramics Award Winning Dental Laboratory you are agreeing to our terms and conditions, for more information please continue below;

NB. The costs involved in fabricating custom made dental appliances cannot be refunded. A credit may be issued by Ambridge Ceramics directly to a dentist’s account when cases do not meet Ambridge Ceramics exceptional standards for quality, function and aesthetics.

Payment terms.

30 Days end of month in full.
Means full payment becomes due at the end of the month following the invoice date.

Remake Guidelines and Product Warranties.

Remake Policy;

All remakes will be made at no charge if received within 30 days of the invoice date except under the following circumstances:

  1. Ambridge Technician informed about defects associated with the impression, scan, die, margin, however, the dentist/client/representative approved and requested completion of the case.
  2. Ambridge Technician requested or suggested a try-in, but the dentist/client declined and asked for a completed case.
  3. The teeth/preps have been re-prepared/altered in anyway from original.
  4. There is a shade or product change different from the original prescription.
  5. The restoration fits the master cast from the initial impression or printed model from Inter Oral Scan.
  6. The prosthesis in question is not returned for investigation.
  7. The case was cancelled after fabrication was initiated*

*Fabrication starts the day Ambridge Ceramics receives the case. The case will remain billed at full cost.
NB. In addition, If the original model(s) and dental restoration(s) are returned within 60 days from the original invoice date, Ambridge Ceramics will issue a 100% credit to the dentist's account.
Any credit balance on an Ambridge Ceramics account must be used for lab services within 60 days from the date of issue or it expires.

Pricing Terms and Conditions

All prices are quoted as one stage, process or one complete unit.
Some products are subject to additional fees,
e.g. additional implant parts, multiple stages, componentry and/or alloy surcharges.

All prices are subject to change without notice.

Warranty Applications.

The term Lifetime Warranty applies only to; (A lifetime warranty is provided against break and fracture of)

No Warranty is provided on;

5 year conditional applies to;

No Warranty.

Removable prostheses warranty.

Lifetime

2 yr Conditional.

No Warranty